A few months ago, I wrote an article on defending the profession, discussing if Veterinary professionals should address misinformation they find online.
A few recent encounters led me to think about what happens when we, as Veterinary professionals, witness situations outside of the clinic—out in the world—where pets are being put at risk? Should we say something? As Veterinary professionals, we dedicate our lives to the health and wellbeing of animals. But does that same obligation exist outside the walls of our clinic such as in public venues when we’re off the clock?
This ethical dilemma is one many of us have encountered. You’re walking into the grocery store and see a dog left alone in a parked car on a warm day. You spot someone walking their black lab down a sun-scorched sidewalk at noon in the southern heat. You notice a visibly stressed dog being dragged through a crowded festival, trembling at every sound. These are real situations that raise the same question: Should I speak up?
When Is It Our Place?
As trained professionals, we can recognize risk factors and dangers that the average pet owner might not consider. We understand how quickly heatstroke can set in. We’ve seen the blisters caused by hot pavement. We are aware of the emotional toll that overstimulation can have on a nervous or noise-phobic animal. But just because we can say something, does that mean we should?
Offering unsolicited advice in public can be uncomfortable—for both parties. There’s always the risk of being met with defensiveness, embarrassment, or even hostility. Some may view it as judgmental or overstepping. Others may genuinely not know better, and a gentle word could help them make a better decision in the future. The key is in how we approach it.
How to Approach These Moments Thoughtfully
When deciding whether or not to intervene, consider the level of risk to the animal and the tone you’re prepared to take. If the pet appears to be in immediate danger—such as being locked in a hot vehicle—taking action may be necessary, even if that means contacting authorities. (It is always best to familiarize yourself with local pet-specific laws.) In other situations, a softer approach may go a long way.
Rather than starting with criticism, try leading with concern. For example:
“Hey, I work in Veterinary medicine and just wanted to mention that pavement can get hot enough to burn paws this time of day. I’ve seen a lot of injuries lately and thought I’d share, just in case.”
Framing it as helpful information rather than a rebuke can change the dynamic entirely. You’re not “calling them out”—you’re looking out for their pet. You can also offer gentle advice. For example: “If this is the only time of day you can walk or the only route you can take, I know a lot of pets benefit from dog shoes to protect their paws when the pavement warms up this time of year.”
The Emotional Toll of Silence
Many Veterinary professionals walk away from these moments feeling conflicted. There’s guilt if we say nothing, and sometimes regret if the conversation goes poorly. But remaining silent, especially when we know better, doesn’t always sit right. Over time, those unspoken moments can weigh on us.
The truth is, we can’t save every animal from harm. And we certainly cannot convince everyone to follow our (evidence-based) advice. But we can make small, meaningful efforts that may change the way someone thinks the next time they step outside with their pet.
Advocacy Doesn’t Always Have to Be Loud
Speaking up doesn’t have to mean confrontation. Sometimes, it means handing someone a flyer at a community event. Other times, it means sharing a social media post in local groups with pet safety tips. And occasionally, it means respectfully tapping someone on the shoulder and offering gentle advice.
Our voices carry weight, especially when used with empathy and purpose. By speaking up in thoughtful ways, we have the power to make everyday situations better for the animals we serve.