William (Will) Lindus

By now, you’ve likely heard the phrase “It’s in the cloud” tossed around in webinars, vendor demos, or casual conversations. Maybe you’ve been told that your practice management software, backups, or even your phone system could “go cloud-based.” But what does that actually mean? And more importantly, what should you, as a Veterinary practice owner […]

In Veterinary medicine, trust and timing are everything. Pet owners trust your team to deliver excellent care—and they trust your practice to keep accurate, secure records of that care. But what happens when technology falters? When the server crashes, data is corrupted, or files are lost to a malicious act? Too often, Veterinary practices take […]

Email remains a vital communication tool in every Veterinary hospital—from scheduling with vendors to coordinating patient care. But today’s Veterinary teams aren’t just relying on email. With increased use of platforms like Microsoft Teams, Slack, LinkedIn, and even text messaging, cybercriminals are evolving their methods to exploit these new channels. And phishing? It’s still one […]

When we talk about cybersecurity, images of hackers furiously typing away in dark basements come to mind. But often, the real threat to your Veterinary hospital’s data isn’t some distant cybercriminal—it’s an unlocked computer left unattended at the front desk. Physical security is just as critical as firewalls and antivirus software when it comes to […]

In a world where Veterinary practice owners and managers are constantly juggling patient care, client satisfaction, and operational efficiency, cybersecurity might not always be at the top of the list. But in today’s digital age, cyber threats are evolving rapidly—and they’re becoming more personal. One of the most alarming developments in recent years is the […]

As a Veterinary practice manager or owner, you know that effective communication isn’t just about sending messages; it’s about conveying trust and professionalism every time. But is your email address sending the wrong message? And is the way you have your email set up exposing you, your clinic, and your clients to potential cybersecurity risks? […]

Cyber threats are an ever-present danger in today’s digital landscape, and veterinary hospitals are not immune. While your primary focus is the health and well-being of your animal patients, the security of your hospital’s digital infrastructure is equally critical. One of the most common and devastating cyber threats—phishing—accounts for more than 90% of successful cyber-attacks. […]

We’ve all been in this situation. You try to open a web browser, access your cloud-based PIMS, send an email and it just… spins. No traction, no movement, nothing. Then, from across the room, you hear a co-worker say, “Hey, I think the internet is down.” Cue the chaos, cue the frantic calls to your […]

Artificial Intelligence (AI) is a buzzword making waves across various industries, including veterinary medicine. You might wonder: can AI help market your practice, streamline operations, or—most critically—protect your hospital’s data? The answer to these questions, especially the last one, is nuanced. AI brings incredible opportunities for efficiency and innovation, but it also introduces unique challenges, […]

Imagine you’re working at the front desk of your Veterinary clinic, ready to check in a furry patient, when you notice that your email is acting strangely. Perhaps messages you didn’t send are sitting in your outbox, or maybe you’re locked out of your practice management software altogether. These odd occurrences are red flags that […]

While Windows 11 has been around for a while, many Veterinary practices have chosen to remain on Windows 10 as the operating system for their workstations. Until recently, this has been a valid strategy. Many Veterinary software companies are still in the process of optimizing for Windows 11, and staying on Windows 10 has allowed […]

In today’s fast-paced technological world, Veterinary practices depend heavily on IT systems for daily operations. From managing patient records to processing payments, the role of technology in Veterinary care is undeniable. However, for many veterinarians and support staff, communicating with IT professionals can feel like navigating a foreign language. The specialized jargon and technical details […]

Embarking on the journey of opening a new Veterinary practice—whether it be when striking out on your own or expanding your existing brand—can be both thrilling and daunting. The process can often feel overwhelming, akin to navigating a stormy sea with the constant threats of contractor issues, city permits, staffing challenges, and unexpected plumbing problems. […]

On May 6, 2024, Leviathan Security Group rocked the cybersecurity world through publication of its research on a vulnerability in VPNs (named TunnelVision) that allows attackers to bypass the encapsulation (or encryption) of data and send traffic outside of the VPN tunnel using Dynamic Host Configuration Protocol (DHCP). When the news of TunnelVision broke, cybersecurity […]

Depending on where you stand, artificial intelligence (AI) might either be the great equalizer of the Veterinary industry—or one of the most divisive elements to disrupt the industry in decades. From diagnostics to voice dictation to SOAP notes, there isn’t an aspect of Vet Med that is not currently sitting in the shadow of AI, […]