Source: American Animal Hospital Association

Dr. Rochelle Low, a global vice president at Mars Veterinary Health, advocates for patient safety in Veterinary medicine. She notes a tendency to focus on patients and clients after errors occur, neglecting the impact on Veterinary teams. Low emphasizes addressing systemic flaws rather than blaming individuals, citing examples like anesthesia risks and medication errors. She highlights the psychological toll on Veterinary teams, termed “second victims,” stressing the need for support and systemic improvements.

Low proposes practical solutions such as redesigning packaging and retrofitting equipment to prevent errors. She urges a cultural shift towards open reporting of adverse events, akin to human medicine, fostering a safer environment. Low advocates for proactive measures and questions the acceptance of subpar conditions in Veterinary practice, emphasizing the importance of continuous improvement for patient safety.

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