Source: Adam Wysocki via LinkedIn
AI agents are poised to radically disrupt Veterinary software, and most vendors are unprepared. Traditional SaaS relies on humans using software interfaces to complete tasks, but AI agents can increasingly perform that work directly: scheduling appointments, generating records, processing billing, managing refills, and coordinating between disconnected systems. Rapid AI adoption in dental, healthcare, legal, and accounting software serves as evidence that Veterinary medicine will face similar change soon. This shift could undermine per-seat subscription pricing and replace it with outcome-based pricing, such as per appointment confirmed or refill processed.
For practices, the message is to demand better vendor answers about AI strategy, APIs, interoperability, and data portability. For Veterinary software companies, the warning is sharper: closed systems, interface-focused products, and slow innovation are now strategic risks. The central claim is that AI will not kill software, but it will punish software that remains labor-intensive, closed, and outdated.