Source: PR Newswire
Embrace Pet Insurance has surpassed $1 billion in Veterinary claim reimbursements, highlighting the growing role pet insurance plays in helping families manage unexpected medical costs. In a U.S. market where only about 4% of pets are insured, the milestone underscores how frequently policyholders rely on coverage to make care decisions. The landmark claim involved Juju, a 9-year-old dog treated for a torn cranial cruciate ligament, symbolizing thousands of similar moments where families could proceed with treatment.
Since its 2003 launch, Embrace has processed more than 6.6 million claims, insuring over 560,000 pets, with an average claim of $449 and a largest reimbursement exceeding $48,000. Alongside this achievement, Embrace earned J.D. Power Certification for Outstanding Customer Service Experience for Phone Support, recognizing its emphasis on compassionate, reliable assistance. Together, these milestones reflect a broader shift toward higher service standards and stronger financial support in pet health care.