Source: Vet Practice Magazine

Veterinary professionals are increasingly expected to support not only animals, but also the emotional, financial, and social needs of their clients—a responsibility that contributes significantly to stress and burnout. To address this challenge, Australian nonprofit Veterinary and Community Care (VaCC) is piloting a program that integrates trained social workers into Veterinary practices. Backed by a government grant, the 18-month initiative trains experienced social workers to assist clients with grief counseling, financial resources, mental health support, euthanasia decisions, and communication, while also helping Veterinary teams with debriefing, workplace wellbeing, conflict resolution, and psychological safety. 
Advocates believe social workers can bridge the gap between clients and Veterinary teams, allowing clinicians to focus more fully on patient care. If successful, the pilot could pave the way for formal postgraduate training in Veterinary social work and broader adoption of the model. Supporters believe integrating social workers into Veterinary practices could improve staff wellbeing, client satisfaction, and long-term workforce retention while strengthening the overall quality of care.